Terms and conditions
Bookerclub S.L. is a private limited liability company, incorporated under the laws of Spain and having its offices at calle Rozabella 6, 28290 Las Rozas, Madrid, Spain. Registered with the trade register of the Chamber of Commerce in Madrid, Tome 30.281, Folio 110, Section 8, Page M-545003. VAT registration number B86600319
Bookerclub provide an online platform through which all types of temporary accommodation (hotels; apart hotels; apartments) can offer their rooms for reservation, as well as their complementary services (parking, breakfast) and through which visitors to the website can make such reservations.
By making a reservation through Bookerclub, you enter into a direct (legally binding) contractual relationship with the accommodation provider at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the accommodation, transmitting the details of your reservation to the relevant accommodation provider and sending you a confirmation email for and on behalf of the accommodation provider.
The information that Bookerclub discloses is based on the information provided to us by accommodation providers.
The accommodation providers are given access to an extranet through which they are fully responsible for updating all rates, availability and other information which is displayed on our website.
Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors.
Each accommodation provider remains responsible at all times for the accuracy, completeness and correctness of the information displayed on our website.
Credit Card - Payment
At the moment that the client decides to make a reservation, we will require credit card details in order to guarantee your reservation.
If applicable and available, certain accommodation providers offer the opportunity for non-refundable reservations to pay directly to the accommodation provider during the reservation process by means of secure online payment.
Bookerclub does not make, accept or process any payment to or on behalf of the accommodation provider.
Bookerclub is not responsible for any commission that the client’s bank may charge for the use of payment with credit cards.
By making a reservation on Bookerclub website it is considered that the client authorises the transfer of data from your credit card.
By making a reservation with an accommodation provider you accept and agree to the relevant cancellation, modification and no-show policy of that establishment.
We urge you to read the terms and conditions carefully before making a reservation as once the reservation is made it are subject to such terms and conditions. Also be aware as there are different types of rates that are subject to different conditions.
Best Price Guarantee
All prices on the Bookerclub website are per room for your entire stay and are displayed including VAT and all other taxes (these taxes are subject to change), unless stated differently on our website.
Sometimes cheaper rates are available on our website for a specific stay at an establishment; however, these rates made by hotels may carry special restrictions and conditions, for example in respect to cancellation and refund.
In the event of finding a cheaper rate on the Web, as long as it has the same conditions as the existing reservation, Bookerclub will match that rate.
The currency rate is of informative value only.
Bookerclub service is free of charge, we do not add any additional (reservation) fees to the room.
The customer pays directly at the hotel for his stay and Bookerclub will not charge your credit card.
Rankings and Reviews
Bookerclub provides the customer the possibility to leave his review about his stay, for the purpose of expressing and sharing his opinion on the establishment.
Bookerclub may use such comments partially or completely both on our website and on social platforms, newsletters, special offers or other channels Bookerclub owns.
Bookerclub offers different ways of classifying its establishments. Such classifications are based on different criteria.
Bookerclub acts as a mere intermediary between the customer and the establishment and is only liable for direct damage caused by a shortcoming attributable to a lack of obligations in respect to the services of Bookerclub up to a total cost of your booking.
Bookerclub is governed by the maximum respect for privacy, we only adhere to the disclosure of your name, email address and your credit card details required by law in each jurisdiction that are required to complete the booking process.